Terms of Service

Last updated: 18 September 2026

Introduction

Welcome to Accord. By using our app (the ‘Service’), you agree to the following terms of use (‘Terms’). These Terms govern your use of the Service, and we reserve the right to update and change these Terms from time to time without notice. Continued use of the Service following such changes will signify your acceptance of the new Terms.

Use of the Service

The Service allows you to organise group activities, share and receive information and communicate with other users. You agree not to misuse the Service in any way. Misuse includes, but is not limited to, illegal activity, harassment, distribution of malware, or any other act that may harm the Service or other users.

Age limit

To use the Service, you must be at least 13 years old. By creating an account, you certify that you fulfill this age limit. If we discover that someone under the age of 13 has created an account, we will take steps to suspend the account and delete any personal data associated with it.

Privacy and data protection

Your privacy is important to us. Our Privacy Policy governs our handling of your personal information. By using the Service, you also agree to the terms of our Privacy Policy.

Subscriptions and payments

Accord is free to use. Some features require Accord Premium, an optional auto-renewing subscription offered with monthly or yearly billing. Premium unlocks its features for the members of the groups you apply it to.

  • Billing: Subscriptions are purchased through the Apple App Store or Google Play and charged to your Apple ID or Google Play account. The price and billing period are shown in the app before you confirm the purchase and may vary by country.
  • Free trials: Some plans include a free trial for eligible new subscribers. The app shows when the trial ends and what you will pay afterwards. Unless you cancel at least 24 hours before the trial ends, the subscription starts automatically and you are charged the regular price. Any unused part of a free trial is forfeited when you purchase a subscription.
  • Automatic renewal: Your subscription renews automatically at the end of each billing period unless you cancel at least 24 hours before the period ends. Your account is charged for the renewal within 24 hours before the end of the current period.
  • Cancellation: You can manage or cancel your subscription at any time in your App Store or Google Play account settings. Deleting the app or your Accord account does not cancel your subscription. After you cancel, Premium stays active until the end of the period you have paid for.
  • Price changes: If the price of your subscription changes, you will be notified in advance through the App Store or Google Play and, where required, asked to agree before the new price applies.
  • Refunds: Payments are processed by Apple and Google, so refunds are handled according to their policies. You can request a refund from Apple or Google, or contact us and we will help where we can. Nothing in these Terms limits your statutory rights as a consumer.
  • App Store purchases: If you use the Service on an Apple device, Apple's Licensed Application End User License Agreement also applies. These Terms are between you and Accord, not Apple.

Advertising

The Service may contain advertising from third parties. We reserve the right to place advertising in various parts of the Service, including, but not limited to, banner ads and sponsored posts. By using the Service, you consent to see such advertising.

Disclaimer of liability

The Service is provided ‘as is’ without any warranties of any kind, either expressed or implied. We do not guarantee that the Service will be available without interruption or error, and we will not be liable for any damages that may result from use of the Service. Use of the Service is at your own risk.

Closing a user account

We reserve the right to terminate or restrict your account if we suspect that you are violating these Terms, laws or other rules. Upon termination or restriction of your account, you will no longer have access to your data and you may lose the right to use the Service.

Changes to the Terms

We may change these Terms at any time. Such changes will take effect when they are posted on the Service. It is your responsibility to regularly review these Terms to ensure that you are aware of any changes. If you continue to use the Service after the changes take effect, it means that you accept the new Terms.

Contact us

If you have any questions about these Terms and Conditions or how we handle your data, please contact us at hej@accord-app.com.